Can I access the ticket buyer’s contact details?

Yes, you can. You can access the ticket buyer’s email address and phone number that they entered during ticket purchasing. Below shows you how to access it.

  • Go to your Organizer Dashboard.
  • Click on Stats/Reports > Summary on the left menu.
  • Next, you could generate a sales report by selecting your event and the range of dates and click on Download CSV.
  • The CSV (comma-separated value) file is like a database containing a list of all your ticket buyers with their email addresses and phone numbers based on the date you entered.
  • You can open the CSV file using an ordinary spreadsheet program like Excel or Google Sheet.
  • To open using Google Sheet, go to https://docs.google.com/spreadsheets. Then, click on Blank to start a new blank spreadsheet. Next, on the top left menu, click on File > Open. Then select the Upload tab and upload the CSV file you downloaded earlier.